Clinic Frequently Asked Questions
Frequently Asked Questions Articles
Frequently Asked Questions Articles Articles
How can I add a clinician?
How can my patient prepare for their appointment?
How do I edit an appointment?
Network and Broadband Internet Questions
How can I reset my password?
How can I see all appointments that were booked?
I work in multiple clinics, how does that work?
How do I create a free appointment for my patient?
How do I log into my HasHealth.com account?
I did not receive an email to complete my registration, what should I do?
My practice computer has no camera, what should I do?
How do I schedule an Appointment?
How do I create a Quick Start appointment?
Are my consultations limited in terms of time?
What is your privacy policy?
How secure are the remote video consultations?
Do you record the videos consultations?
Do my patients need to register to use this service?
Should I be worried about my patients' information being shared on the platform?
Will the patient have the clinicians mobile phone number or Email?
What headphones do you recommend using?
What technology does HasHealth Virtual Clinic run on?
Do my patients need any special hardware?
Does HasHealth Virtual Clinic connect to my practice management system?
How can I set up Stripe?
Do I really need Stripe?
Can I take payments over the phone?
Can I charge my patients?
How many clinicians can I add?
Can my administrative team manage all bookings?
Is this service endorsed by the HSE?
How do I sign my clinic or pharmacy up to this service?
How to improve video quality during a remote consultation.
How can I add an administrator?
Can I take payments during a call?
I don’t have the IT equipment?
Do I get charged by my mobile operator to use Hashealth?
I’m not tech savvy - what should I do?
Patients are not tech savvy - what should I do?
Why is Hashealth better than the telephone for a consultation?
Do I need to see my patients face to face - can I use Audio?
Can a video consult take longer than a face to face consult?
How can I increase patient demand for video consultations?
What should I do if my hospital already has a platform in place?
I don’t want to use my mobile phone - what can I do?
What do I do when I receive an email to "Add your billing information"?
How do I add a card to pay for my subscription?
How can I see the clinicians in my clinic?
Where can I find my invoice?
How do I reconcile an appointment to a payment in Stripe?
How can I change my account information?
How do I remove a clinician?
How do I edit clinician details?
How can I resend an invitation?
How can I create a receipt?
How to increase the number of rows on display
How can I edit patient information?
How can I export appointments to CSV or PDF?
How do I cancel an appointment?
How to enable two-factor authentication
How can I secure my account with two-factor authentication?
