How to connect to your video appointment

Option 1: Click the link in your confirmation email or SMS

To connect to your secure video consultation, click on the link contained in your confirmation message. You should have received this confirmation message from your healthcare provider.

Option 2: Enter the code you received

If you received a code from your healthcare professional you can click here to enter the code.

This service is only for patients who have been sent a confirmation email or SMS by their healthcare professional.

Do you need to contact support?

If you need to get in touch with support you can send an email to

Patient Help: Click here.

Clinician Help: Click here.