All of the messages sent from your clinic to your patients are in one location.
Once you find your patient, you can click on the "Messages" button to see all messages between your clinic and the patient.
To view a particular message, click on any subject, Patient Name, Sent at date or the chevron (>)!
In a healthcare setting, there are scenarios where 1-way communication only from the healthcare provider is needed. Locking of messages enables this 1-way communication.
A message that is locked is one where a patient cannot respond.
A message is locked, i.e. the patient cannot respond when you see the locked icon.
As a healthcare provider, you can reply to messages by clicking on the "Reply" button or clicking on "Send & Lock" to send your message and prevent the patient from responding.