How can I cancel or delete a Waiting List Registration?

How can I cancel waiting list registrations:

To cancel a waiting list registration simply:

  • Click on the waiting list menu on the left
  • Choose the patient's waiting list registration that you want to cancel
  • Click the 3 dots on the right of the patient's registration
  • Click Cancel

The Patient is now removed from the waiting list and the status of the registration is cancelled. Note: The patient will NOT receive an email confirming you have cancelled their registration.

How can I delete waiting list registrations:

  • Click on the waiting wist menu on the left
  • Filter by Pending or Cancelled (Note: Only Pending or cancelled waiting list registrations can be deleted)
  • Choose one or more patient's waiting list registrations that you want to delete
  • Click Delete

The patient's waiting list registrations are no deleted. Note: If the patient opted-in for marketing their opt-in consent will not be deleted.